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FAQs

Your questions, Answered

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QuickServe is an integrated solution that allows diners to call waitstaff, request service, view menus, and request their bill using a tabletop device or by scanning a QR code. Staff receive requests through a wearable device and a centralized app.

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It reduces wait times, minimizes missed service requests, streamlines communication between diners and staff, and increases overall customer satisfaction.

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Yes. It works for casual dining, fine dining, bars/lounges, cafes, food courts, and hotel.

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They can call a waiter, ask for service, or notify staff when they want the bill.

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Yes! custom colours, icons and logos can be incorporated.

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QuickServe is an integrated solution that allows diners to call waitstaff, request service, view menus, and request their bill using a tabletop device or by scanning a QR code. Staff receive requests through a wearable device and a centralized app.

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Yes. You can update menu items, pricing, photos, or promotions at any time.

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No. Everything works through a mobile web page.

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It displays real-time service requests, table numbers, and request types so staff can respond quickly.

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Yes. It’s built for all-day use.

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Yes, it alerts staff via vibration, sound and visual notifications.

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Typically a full shift or more. Includes fast charging options.

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It shows all live requests, table usage analytics, device status, staff activity, and system logs.

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Yes. The system logs every call and response time for performance insights.

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Most restaurants can be fully set up in under a day.

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Yes! We offer on-site or remote setup assistance.

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Very. Training usually takes less than 10 minutes.

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QuickServe uses local communication so service features works without internet.

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Yes. All communications are encrypted and securely stored.

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Yes, integrations are possible depending on POS compatibility.

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